"The one who stops to improve has stopped to be good". (Philipp Rosenthal)


IATA - Air Freight Agent International Air Transport Association

We are in possession of the license to ship goods by airfreight via IATA-airlines. We conclude transportation contracts representing the transportation contracts of the airlines and will ensure a smooth flow when processing the air freight.

LBA - Civil Aviation Office Germany - Regulated Freight Forward Agent

A Reglemented Commissioner is a status that can be achieved by a company, based on the EU Decree (EG) No. 300//2008 as well as on the German Air Safety Law (LuftSiG). By means of that, the respective enterprise is guaranteed faster processing of the air freight at the airport.

 

AEO Authorized Economic Operator

Upon request, the status "Authorized Economic Operator" is awarded by the responsible customs authorities to companies participating in the external trade of the European Union.

Generally, the acknowledgement to become an AEO shall ensure a permanently secured delivery chain, i.e. that all persons participating in the customs process (manufacturer, exporter, forwarding agent, customs agent, freight leader, importer) are verified for their reliability by the customs authorities, if possible.

 

Total Quality Management

TQM is considered as wide-range quality approach which is conceivable for a company.

 

  • T stands for Total, i.e. integration of all co-workers, but it also specifically stands for customers and suppliers, away from the insulated functional area, in the direction of the integral thinking.
  • Q stands for quality, quality of work, quality of processes and quality of the company, from which the quality of service automatically is arisen.
  • M stands for management and finally emphasizes the leadership task "quality" and the leader quality. Insofar, TQM can be considered as leadership instruction from the point of view of science, and as leadership pattern from the companies' point of view.

ISO 9001

The quality management standard ISO 9001 is nationally and internationally the most common and significant standard of quality management (QM).

By means of quality management systems, the transparency of operational processes shall be enhanced, customer satisfaction improved and the error rate decreased, by which the costs are automatically diminished.